Atalian Servest has won a 26-month contract worth £2.2 million a year to deliver hard services at the Imperial War Museums (IWM).
The FM provider will carry out internal and external maintenance of the museums' buildings and fabric, plumbing, electricity, planned preventive maintenance (PPM) and reactive maintenance across five sites in Duxford, London, and Manchester.
The sites comprise Churchill War Rooms in Whitehall, HMS Belfast moored on the River Thames, the main museum in Lambeth, an ex-RAF airfield at Duxford of First World War vintage and a modern museum in Salford Quays, Manchester.
Nineteen employees have TUPE'd over to Atalian Servest from the previous contractor.
Atalian Servest has managed other development projects for the IWM including the refurbishment of new exhibition spaces and transforming back-of-house areas into meeting spaces. The FM provider has also deployed two electric vans in Duxford in support of IWM's sustainability agenda. The electric vehicles have helped to reduce noise and environmental pollution in the area.
Daniel Dickson, CEO UK and Ireland of Atalian Servest, said: "During the last three years our working relationship with IWM has gone from strength to strength, which is testament to this contract addition. Our collaborative and innovative approach and ability to problem solve has delivered great results. We are pleased to now be further supporting IWM with the provision of hard services across sites with such rich culture and heritage."
Paul Brooks, head of FM and capital projects at IWM, said: "It has been a pleasure developing the hard services contract with Atalian Servest to meet IWM's requirements. The open-book approach and positive attitude has been a welcome feature of the negotiations, mobilisation and subsequent regularising of the service delivery.
"Whilst it is relatively early days in the contract, there has already been a positive impact felt, with improved reactive and planned maintenance across all the sites, coupled with transparent and informative reporting."