18 February 2020 | Prithvi Pandya
Sodexo has launched a menu in Braille for visually impaired patients at Queen's Hospital in Romford.
The menu has been introduced in each ward to guarantee that patients can read the standard fare available.
And the company said it is now working on introducing Braille menus across all hospitals in which it delivers a patient dining service.
Karen Ford-Sneddon, Sodexo patient dining manager at Queen's Hospital, said: "We truly care about our patients and so are always looking for ways to improve how we meet individual patient needs and help ensure a patient's stay is as comfortable as possible.
"The introduction of a Braille menu is vital to empower our visually impaired patients and help them to feel welcome at mealtimes.
"We worked closely with the Royal National Institute of Blind People to make sure these menus were perfect for our customers."
Adebowale Ogungbose, ophthalmology lead nurse, said: "This will mean a lot to our blind and partially sighted patients - it promotes independence, intellectual ability, their interaction and freedoms, plus it enhances intellectual interaction and communication."
Victoria Miles-Gale, head of patient experience, said: "We know that technology has helped to make information more accessible to blind and visually impaired people through read-aloud software and other advances. However, there are still a lot of blind and visually impaired people who read Braille and we also know that if you are a Braille reader, provision of information in this way is welcome."