Skip to main content
Facilitate Magazine: Informing Workplace and Facilities Management Professionals - return to the homepage Facilitate magazine logo
  • Search
  • Visit Facilitate Magazine on Facebook
  • Visit Facilitate Magazine on LinkedIn
  • Visit @Facilitate_Mag on Twitter
Visit the website of the Institute of Workplace and Facilities Management Logo of the Institute of Workplace and Facilities Management

Main navigation

  • Home
  • News
    • Comment
    • People
    • Reports
    • Research
  • Features
    • Analysis
    • Features
    • Round Tables
    • Webinars
  • Outsourcing
    • Contract Finder
    • Contracts
    • FM Business Models
    • Interviews
    • Mergers & Acquisitions
    • Opinion
    • Procurement
    • Trends
  • Know-How
    • Explainers
    • Legal Updates
    • White Papers
  • Jobs
  • Topics
    • Workplace Services
      • Hospitality
      • Catering
      • Cleaning
      • Front of House
      • Grounds Maintenance
      • Helpdesk
      • Mailroom
      • Manned Guarding / Security
      • Pest Control
      • Washroom Services
      • Disaster Recovery
      • Specialist Services
    • Professional Performance
      • Behavioural Change
      • Continual Professional Development
      • Education
      • Management
      • Recruitment
      • Training
    • Workplace Performance
      • Benchmarking
      • Health & Wellbeing
      • Operational Readiness
      • Procurement
      • Security
      • Workplace User Experience
      • Workplace Culture
    • Compliance
      • Health & Safety
      • Risk & Business Continuity
      • Standards
      • Statutory Compliance
    • Building Services
      • Architecture & Construction
      • Asset Management
      • Building Controls
      • Building Fabric
      • Drinking Water
      • Fire Protection
      • HVAC
      • Landscaping
      • Mechanical & Electrical
      • Building Security
      • Water, Drainage & Plumbing
    • Technology
      • Building Information Modelling
      • CAFM
      • Data & Networks
      • Document Management
      • Information Management
      • Internet of Things (IoT)
      • Software & Systems
    • Energy management
      • Energy Management Systems
      • Electricity
      • Gas
      • Solar
      • Wind
    • Sustainability
      • Environmental Quality
      • Social Value
      • Waste Management
      • Recycling
    • Workspace Design
      • Agile Working
      • Fit-Out & Refurbishment
      • Inclusive Access
      • Lighting
      • Office Interiors
      • Signage
      • Space Planning
      • Storage
      • Vehicle Management / Parking
      • Washroom
    • Sectors
      • Corporate Office
      • Education
      • Healthcare
      • Manufacturing
      • International
      • Retail
      • Sports & Leisure
      • Regions
  • Buyers' Guide
Quick links:
  • Home
  • Topics
News
Workplace services

Serco retains £70m Home Office deal

Open-access content Wednesday 26th November 2014 — updated 2.38pm, Tuesday 5th May 2020
Home Office

26 November 2014 


Serco has won a new eight-year contract from the UK Home Office to continue running Yarl's Wood Immigration Removal Centre (IRC). 

 

A series of improvements are to be made at the centre including significant investment in multilingual self-service kiosk technology that will allow residents to take more responsibility for planning and controlling their day and undertake day-to-day tasks such as menu ordering, visit and appointment booking, activity timetable scheduling and management of personal finances.

 

Serco will also offer a range of personal development initiatives including short duration development courses and educational training.  Some of these will be supported by its voluntary sector partner Hibiscus Initiatives, which provides detainee support and advocacy and assists in preparing residents for return in the UK and support them in-country with business activities and advice. 

 

This will include basic certification that will support residents in finding work on their return to their country of origin.  It will offer more than 65 optional daily work places and a wide range of educational, recreational and multi-faith activities.

 

Serco is also introducing a new care suite and a welfare advocacy hub.  The care suite will be for pregnant women and other vulnerable residents.

 

The welfare advocacy hub will be a drop-in centre where residents can discuss issues with a Serco or Hibiscus Initiatives welfare worker in an informal environment. Visits will be bookable through the new self-service kiosks and the hub will also be made available to other voluntary sector organisations with whom Serco will continue to work at Yarl's Wood.

 

Residents will continue to be supported by a variety of specialist services, including a comprehensive range of welfare services; dedicated healthcare team including GPs, nurses, health visitors, midwives, dentists and counsellors; mental health services; faith and cultural provision and educational and recreational activities, including the 'cultural kitchens', where residents prepare their own cultural dishes in a well-equipped kitchen and dining area.

 

The renewed contract to manage the centre was awarded after a competition and has a total value of about £70 million over the initial eight-year period, with an option to extend for a further three years. 


Yarl's Wood IRC opened in 2001, with Serco operating the contract since December 2006.  The centre holds a maximum of 410 residents, including 304 single women's spaces, 68 family spaces and 38 men's spaces. Rooms in the family unit are twin-bedded and interconnected in pairs to allow families to stay together.


Also filed in:
Topics
News
Content
Workplace services

You might also like...

Share
  • Twitter
  • Facebook
  • Linked in
  • Mail
  • Print

Today's top reads

 

Latest Jobs

Project Leader (Maternity Cover One Year Contract)

Cambridge
Circa £50,000 Pro Rata + Benefits & Opportunities
Reference
56378

Maintenance Supervisor

Surrey
Up to £43,000 + Excellent Package & Opportunities
Reference
56376

Regional Facilities Manager

South West England
Circa £40,000 + Benefits & Opportunities
Reference
56375
See all jobs »

 

 

Sign up to our newsletter

News, jobs and updates

Sign up

Subscribe to print

Sign up to receive our bi-monthly magazine

Subscribe
Facilitate magazine cover, June 2020
​
FOLLOW US
@Facilitate_Mag
Facilitate Magazine
Facilitate Magazine
CONTACT US
Contact us
Tel: 020 7880 6200
​

IWFM

About IWFM
Become a member
Qualifications
Events

Information

Privacy Policy
Terms & Conditions
Cookie Policy
Think Green

Get in touch

Contact us
Advertise with us
Subscribe to Facilitate Magazine
Write for Facilitate Magazine

General

IWFM Jobs
Help

© 2022 • www.facilitatemagazine.com and Facilitate Magazine are published by Redactive Media Group. All rights reserved. Reproduction of any part is not allowed without written permission.

Redactive Media Group Ltd, 71-75 Shelton Street, London WC2H 9JQ