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BIFM Awards 2011: Judges Special Award

Open-access content Monday 10th October 2011 — updated 3.30pm, Tuesday 26th May 2020
13 October 2011

By James Richards


Winner: PriDE



In addition to the winners in each of the other categories at this year’s BIFM awards, the judges sometimes encounter teams or individuals who impress for other reasons, such as outstanding commitment, attitude to service, or their exceptional personal performance in undertaking their role in unusual circumstances.

An exceptional application from the team at DMRC (Defence Medical Rehabilitation Centre) Headley Court received the Judges’ Special Award at this year’ awards.
Working with the charity Help for Heroes, PriDE (South East Regional Prime Contractor), a joint venture between Interserve and SSE Contracting has created an £8 million state-of-the-art rehabilitation complex and 30-bed space ward annex at the Defence Medical Rehabilitation Centre (DMRC) in Headley 
Court, Surrey.

In the past, support services companies were expected to deliver traditional services such as cleaning, catering and estate management. FM partners are now responding to urgent operational requirements by developing facilities that provide close support for troops who are serving on the front line.

Located in 87 acres of the Surrey green belt, the DMRC at Headley Court specialises in the treatment of patients suffering a range of musculo-skeletal conditions. Patients are treated through intensive and comprehensive residential rehabilitation programmes, which support them in reclaiming function, mobility and independence and, where possible, the fitness levels required to resume active service.

The new rehabilitation complex offers a five-lane, 25m swimming pool with moveable floor, swimming jets and aqua joggers, two gymnasiums, physiotherapist treatment areas, consulting suites, an area for gait analysis, a centre for injury research, a cardiovascular suite and a regional rehabilitation complex. One of the reasons for the project was to remove the site’s reliance on off-site facilities.

The building has the latest innovations in eco-friendly construction, including the use 
of Kalwall, a glazing material 
that increases heat retention within the building, a combined heat and power source and grey water recovery.

Due to the sensitivity of the project, there was an unusually high pressure to deliver on time and on budget. There was significant interest from all sides – the press, politicians and senior MOD personnel. The aim was to deliver a state-of-the-art facility in a demanding timescale to a capped charity budget within the gardens of a listed manor house with the site bounded by a tall garden wall.

During the build, recycling of demolition materials delivered environmental and financial savings, and to blend in with the local greenbelt landscape, the roof of the building was covered in sedum. The visual impact of the structure was considered so that only a small proportion of the roof was visible from the listed manor house.

A winning combination
Working with a charitable organisation provided a unique challenge. The £8 million redevelopment at Headley Court is Help for Heroes’ first major project, and so the relationship between the charity and PriDE had to remain focused on achieving a high-quality outcome at the best possible value.

Identifying the project’s key stakeholders was paramount to delivering a successful 
project within a challenging 14-month timeframe.

DMRC Headley Court staff and clinicians were actively engaged throughout the design and build process, involved in all discussions relating to the functionality and performance capability of the complex.

PriDE may have won the Judges’ Special Award, but it’s already been a very rewarding experience for those involved in its development. Staff involved on the project have commented that although the media often reports on the treatment of injured service personnel, it takes an inside view to experience the emotion, passion and satisfaction of those people using the facility. According to a spokesperson, “PriDE worked very closely with Headley Court, Defence Infrastructure Organisation and Help for Heroes to deliver a state-of-the-art complex to aid in the rehabilitation of wounded service personnel.”

With the help of the team at Headley Court, the patients using the Help for Heroes rehabilitation complex have the best chance of recovery possible, thanks 
to this award-winning project 
by PriDE.


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