14 May 2015
An organisation's culture should have the ability to drive transformation within the workplace, and technology should be at the heart of it, delegates heard at ThinkFM yesterday.
Dave Coplin, chief envisioning officer at Microsoft, urged FM professionals to start "seeing the gift of technology" and allow it to "change our definition of productivity".
"Productivity is the greatest challenge to our economy," said Coplin.
"The UK is ranked 6th out of the G7 countries in terms of productivity. The UK rate is at its worst-ever since the Second World War."
Coplin argued that the workforce is limited by IT functions, and urged delegates not to use new technology to replicate old ways of working.
"After 25 years in IT, I don't see a great liberating force; I see a prison that constrains how we work."
"You need a culture that supports transformation. Every member of your organisation needs to feel they can make a difference."
"You will not be transformational over email."
Coplin was speaking at the ThinkFM conference, held at Kings Place in London.