13 July 2016 | Herpreet Kaur Grewal
Global FM, the worldwide alliance of facilities management membership organisations, has announced the Global FM Awards of Excellence in FM 2016 winners as part of World FM Day - its worldwide celebration of facilities management which takes place today.
Duncan Waddell, chairman of Global FM, said: "The Global FM Excellence in FM Awards elevates the very best facilities management projects to a global stage. All the submissions are award-winners in their own right, as our member organisations select their very best candidates from their organisations over the past year. All of the entries highlight the role that FM professionals play in supporting and enabling business performance."
The 2016 winners are:
Platinum Award of Excellence in FM - FMA - Commonwealth Bank of Australia, Australia
Gold Award of Excellence in FM - BIFM - Heathrow Airport Limited, UK
Silver Award of Excellence in FM - Centostazioni S.p.A. IFMA - Italy
Jaclyn Lee, chair of the Global FM Awards Task Force, said: "It was an honour to coordinate this year's Global FM Awards programme and work with such talented individuals. This year's awards programme included 12 submissions from six countries and represented six different facility management associations. The judges had a difficult time narrowing down the submissions into the top three, as all the submissions demonstrated excellence and innovation in facility management. Congratulations to all the winners of this year's awards programme."
For key highlights from the award-winning submissions see below:
Empowering People for a Productive World - Commonwealth Bank of Australia.
Over the last 12 months, Commonwealth Bank's Property Operations team has been "raising the bar" by empowering people to identify and drive productivity initiatives.
Innovation is at the heart of its ideology and the "test and fail fast" culture is embedded in the team, resulting in significant benefits including:
Contractor Attendance App, driving simplicity in managing work orders and reducing the required effort by 5 per cent;
Solar panels in eight branches delivering sustainability outcomes, effectively removing one branch from the grid; and
Workspace innovation showcase to educate 6,000 customers on 'workplace of the future'.
The focus on the strategic pillars of people, technology, strength and productivity has resulted in external recognitions within the FM industry:
Sustainability initiatives resulting in 42 per cent reduction in energy consumption and CO² emissions and recognised at number 4 in the Corporate Knights Global 100 index.
Commonwealth Bank Place at Darling Quarter received a 6 Star Green Star - Performance rating.
ABW knowledge sharing with external corporates.
Learning and Development at Europe's Leading Airport - Heathrow Airport Limited.
Heathrow Airport has run its apprentice scheme since 1977. With this and an extensive continuous learning and development programme, it has achieved a retention rate of over 70 per cent since the scheme's inception.
The team is also active in the community, facilitating the Engineering Schools Challenge and science fairs, engaging with more than 3,500 pupils a year, supporting their STEM skills and career aspirations.
With key FM roles such as the Duty Engineer, Systems Specialist and Maintenance Manager, it has built strong learning and development plans to ensure that all its colleagues have a clear path of succession.
The Italian experience in service management in public buildings complex: the railway stations - Centostazioni S.p.A.
The innovative management of services on 103 stations scattered throughout Italy, with different physical conditions were turned into a unique perception for the passenger with a standard management policy by the FM function.
Centostazioni has the purpose of implementing investment programmes, and then managing the buildings to turn them into real multifunctional points to ensure a boost for commercial growth. This was achieved through strategic FM planning supported by effective economic controls.