10 October 2016 | FM World team
BIFM Awards 2016 - Innovation in Technology and Systems
An innovation in biometric time clocking, developed for its client Delaware North, won Humanforce the BIFM Award for Innovation in Technology and Systems for 2016.
Due to the demanding and flexible nature of the catering industry, Delaware North required software to manage interwoven processes between in-house employees and agency contractors.
Delaware North runs catering and events operations at a number of sports sites, including Wembley Stadium, Emirates Stadium, London Stadium, and airports such as Heathrow and Stansted.
The Humanforce biometric time clocking was developed for Delaware North to reduce timesheet approval time and payroll processing time, remove manual payslips and improve check in processing times.
The software was 100 per cent mobile and location independent, and included a self-service workforce tool for employees, which included shift-bidding from their mobile devices, eradicating inaccurate employee and worker availability information.
This also saw a reduction in over-booking shifts required to manage no-show shifts. The check in process also included printed wristbands, which included each individual's location of work within what are usually large venues.
Humanforce was able to give a return on investment of project costs in less than six months.
Judges said that Humanforce demonstrated an application of a complex technology in a simple, cost-effective way, clearly articulating the way that it solves a common FM problem, showcasing applications throughout the sector.
The highly commended finalist in this category was BAM's Digitising Assets and delivering BIM2FM project, which exhibited a smooth, seamless transition of BIM data to mobile-first CAFM operations.