13 June 2017 | Herpreet Kaur Grewal
The facilities management sector will increasingly be asked to operate software as a way of maintaining assets, delegates at the BIFM's ThinkFM conference in London heard last week.
Reid Cunningham, strategic development director for BAM FM, a facilities management contractor operating across the UK, told attendees: "In the future more and more buildings will be constructed using building information modelling and refurbished using it and the FM sector will be asked to participate in the design and development and that will require us to be operating softwares, systems and procedures we are not familiar with today. But it is coming."
He added: "It is already a government requirement in the building sector and the FM sector certainly is becoming more and aware of it. This could also lead to some interesting procurement discussions and the implementation of augmented reality. We are already using augmented reality headsets to give work instructions to engineers in BAM."
He said: "Computer-aided facilities management is something that has been around 20 or 30 years. It started off with asset management tools and maybe some core management and some linear task management activities. Products have moved enormously. We are seeing huge and rapid development in connectivity we have to staff and teams and mobile devices. We are sending tasks to them and getting live reports back. We are also using a product to connect with our supply chain and bringing them into that connected field. And we are able to share the information with our customers, they are able to get live data about the completion of jobs."
He also said "the edge" of having such systems was that "we are able to gather and analyse the data and set a lot of algorithms to alert us, so we don't have to sit and watch these things day after day [these systems] will alert us when we have to do something to intervene".
He added that in some cases these algorithms are also predicting behaviour.
"We can see instances of problems coming before they are happening because of clever writing of algorithms," said Cunningham.