Management

Compass Group UK & Ireland has appointed Matt Thomas to its executive team as managing director of RA Group.

Countrywide Grounds Maintenance has appointed new managing director Paul McKeown to provide strategic leadership and growth for the nationwide business.

Meet the winners of the individual categories in the IWFM Impact Awards 2020.

The coronavirus pandemic has taught us valuable lessons about how to collaborate, says Simone Fenton-Jarvis.

Incentive FM has appointed a new director to lead its company’s Workplace Solutions sector. 

At its core, FM is about people and communication, says Beth Goodyear

Empathy, emotional intelligence and other soft skills have become vital in how workplace and facilities managers deal with the needs of their teams and their end-users during the Covid-19 crisis, with uncertainty bringing these skills into sharp focus. Bradford Keen reports

An understanding and appreciation of others’ perspectives, be they peers or subordinates, makes for the broadening gamut of skills required to be an effective workplace and facilities manager. Bradford Keen talks to sector specialists about the personal professional development and training necessary to ensure truly empathetic facilities service management.

Facilities services provider ISS has made several changes to its executive group management, to take place with immediate effect.

The number of employees who do not want to return to the office has almost doubled since lockdown began, shows a poll carried out for the Institute of Workplace and Facilities Management.

High street fashion accessories retailer Monsoon Accessorize has appointed Cloudfm to manage planned and reactive maintenance for three years.